In our ongoing Meet the Team feature, we introduce the many members of our team who make Regent RCM so successful. In our last post, we learned more about revenue cycle specialists Lisa Thomas. Today we shine the spotlight on:
Where is your hometown?
Born and raised in Downers Grove, IL, just outside Chicago.
What do you do at Regent RCM?
As a revenue cycle specialist, I work with a surgery center to handle their billing, payment posting, and accounts receivable. This allows me to focus my efforts to a single client, giving them 100% of my expertise and attention.
How long have you been working at Regent RCM?
I’ve been with Regent RCM for about a year now. Preceding my work here at Regent RCM I worked with ATI physical therapy as an accounts receivable specialist. Before that I worked as a patient account representative and financial analyst for a national operator of surgical facilities.
What is your favorite part about working at Regent RCM?
We’re a team here a Regent RCM and our team has a willingness to help each other; that’s hard to find in most workplaces, not here. It’s part of our culture, defined by our R.I.S.E. program. This has helped me to grow as a professional and as a person.
What has been your greatest professional achievement?
I don’t know if I can point to a single event that has been my greatest professional achievement, but I can point to my main motivator as an accounts receivable specialist – my drive to exceed clients’ expectations. I like knowing that I am preforming my job at the highest level possible and I am always trying to grow and improve, I take great pride in this.
What is one fun fact about yourself your co-workers don’t know?
Like a lot of people in Chicago, I’m a huge sports fan!