Revenue Cycle Analysis

Case study: Undergoing the transition to outsourced RCM services

In 2012, a West Coast multispecialty ambulatory surgery center began working with Regent Surgical Health to manage and take minority equity in the center, but they chose to keep billing and collections in-house. However, the center was experiencing financial unhealthiness with key performance indicator (KPIs) metrics moving in the wrong direction, specifically high AR days…

Billing and collections analysis

Addressing concerns about transitioning to outsourced RCM services

Last week, we discussed concerns you might experience as you consider transitioning from internal revenue cycle management to outsourced RCM services. Now we’ll address some of the most pressing concerns that you may be facing. Decreased revenue One of the most prominent concerns is that the transition process may lead to decreased revenue. Importantly, choosing…

Regent RCM

Regent RCM offers contribution to four essential thoughts on revenue cycle management

Regent RCM Director Michael Orseno recently spoke to Becker’s ASC Review to provide insight on four of the core thoughts when it comes to evaluating the business side of an ASC and improving revenue cycle management strategies: Ambulatory surgery centers are power houses when it comes to clinical quality. From excellent patient outcomes to nearly nonexistent infection rates,…

Revenue Cycle Manager

What qualities does a successful Revenue Cycle Specialist possess?

If an ambulatory surgery center (ASC) is going to handle billing and collections internally, staffing the role of revenue cycle specialist is critical to the overall operations and financial health of that center. Potential new hires should possess certain qualities in order to be strongly considered during the interview process. Some characteristics are inherent and…