When selecting a billing services, or revenue cycle management, company, it is essential to make the right choice. Doing so will save you money and further headaches down the road. We’ve come up with a few things to keep in mind when making this important decision:
- Make sure they understand the ASC industry. The ASC revenue cycle is very different from that of a physician’s office or hospital, and you want a partner that understands that and is attuned to your specific needs. An RCM partner that has experience in your exact specialty is even better.
- Capitalize on their knowledge. Now that you have chosen someone with experience in this field, it will be useful to learn from that experience. Ask them for best practices, templates, anything that can help you get started quickly.
- Get reports. You will want to stay up to date with your RCM provider, and be able to monitor the things that are important to your ASC. If you can get these reports customized, all the better.
- Always communicate. The more you communicate, the better your billing services will be. It is important to ask questions, and be available for them to ask you questions. Work together as a team and you will be successful.