Dedicated to ASC Revenue Cycle
Our business intelligence (BI) platform has real-time revenue cycle metrics allowing our team to immediately know when a center’s revenue cycle becomes problematic. The system monitors metrics such as days in AR, % over 90 Days and AR Follow-Up.
Having the tools and intel to gauge performance across all functions of the revenue cycle has been a game-changer for ASC leaders. Learn more about our ASC-specific revenue cycle benchmarks and Regent RCM’s gold standards.
A/R Over 90 Days
We take contractual write-offs at the time of charge entry; creating a cleaner, more accurate benchmark. Our gold standard is 25%.
Net Collection Rate
There will always be some bad debt due to patients unable to pay, or a denial if you didn’t get pre-authorization, but our gold standard is greater than 97%.
The sooner patients get the statement, the faster payment is received. We run statements once a week, so the gold standard is 5 days or less.
Claim Lag/Charge Lag
The gold standard for charge lag is same day of service – 48 hours. If it goes beyond it is time to look at dictation, coding, or invoicing processes.
Regent RCM dashboards monitor select benchmarks in green, yellow and red ranges, so it is immediately known when any aspect of a center’s revenue cycle becomes problematic. Based on the information, adjustments are made to correct course, boosting the partner center’s bottom line and improving the ASC’s financial performance.