Meet the Team: Denise Soriano

In our ongoing Meet the Team feature, we introduce the many members of our team who make Regent RCM so successful. In our last post, we learned more about revenue cycle specialist Kristina Bahula. Today we’ll shine the spotlight on:

Denise Soriano

Hometown:

I was born and raised in the beautiful city of Chicago, and I am proud of it. GO CUBBIES!

What do you do at Regent RCM?

As a Revenue Cycle Specialist, I leverage my industry expertise and ASC-specific training to guide every facet of billing, payment posting and accounts receivable for a surgery center in the Southeast. To ensure maximum revenue cycle efficiency, my position includes keeping a watchful eye on the ASC-specific benchmarks.

How long have you been working at Regent RCM?

Prior to joining Regent RCM in August 2016, I worked as a dental assistant. I honed my customer service and patient counseling skills. I took pride in making sure our patients felt safe and confident in our services, and I use these skills every day at Regent RCM in helping my center’s patients.

What is your favorite part about working at Regent RCM?

Everyone is engaged and on the same page. Our primary goal is to bring efficiency and successful outcomes to our clients, and my co-workers are aligned with this goal. Everyone is very friendly, helpful, and we all work together to accomplish this. Additionally, our corporate values RISE program teaches our team respectful caring, integrity, stewardship, and efficiency; our team benefits from these values, as do our partner centers and their patients.

What has been your greatest professional achievement?

Using my passion for helping patients to pass my state exam in dental assisting as a working mother was a great achievement. And now, I am continuing to follow my quest for knowledge by learning the business side of the healthcare field.  As much as I enjoyed helping my amazing patients, leaving the dental field to pursue a career in revenue cycle management was one of the best decisions I’ve made.

What is one fun fact about yourself your co-workers don’t know?

Besides my love for pizza, I really enjoy sports. Overall, basketball is my favorite sport, although I can’t play; I leave that to the professionals! I also enjoy performing karaoke with my two children; maybe we’ll take our show on the road someday!