We are excited to introduce the newest member of our team, Lilia Casas. Lilia brings a wide range of financial skills to the Regent RCM team through her many years in the healthcare industry. Most recently, Lilia worked as a Cash Applications Specialist.
We sat down with Lilia to ask about her background.
Where did you work before?
I spent the last 11 years of my career at Midwest Orthopedics at Rush as a Cash Applications Specialist.
What is your education/work background?
Beginning in 1998, I’ve built my versatility within the industry by working in a variety of departments including posting, charge entry and collections.
What do you like most about working at Regent?
I’ve spent most of my career working in one segment of the billing cycle. At Regent, I am getting the chance to gain experience with the entire billing cycle. I also appreciate that we have a values-driven culture that helps us stay focused on our goal of leveraging our ASC expertise while providing consistent, high-value and high-touch customer service to our clients.
What is something unique about you?
I am rarely in a bad mood. I use my sense of humor and ability to laugh at most things to get me through challenging assignments and situations.
What do you enjoy about your current position at Regent?
I really enjoy working with one center because I get to develop relationships with patients and colleagues. Also, since I work with one center, the success of that business is personal to me.