Beckers

Join Regent RCM at Becker’s Annual Meeting: The Business and Operations of ASCs

Regent Revenue Cycle Management is counting down to the 23rd Annual Meeting: The Business and Operations of ASCs hosted by Becker’s ASC Review.

Taking place Oct 27-29 at Chicago’s Swissotel, the conference offers attendees over 100 sessions, and features over 200 total speakers including physicians and ASC administrators speaking on a variety of topics. All told, more than 1,000 attendees are expected at the event, which focuses on business, clinical and legal issues faced by ASCs.

Our own Michael Orseno, VP of Revenue Cycle at Regent RCM, will present “Regent RCM’s Nine ASC Revenue Cycle Benchmarks to Know and How to Improve Each of Them,” on Friday, Oct. 28, at 4:05 p.m.

“Now more than ever, it is crucial for ASCs to optimize their revenue cycle,” says Orseno. “And until now, there wasn’t a comprehensive list of ASC-specific benchmarks, and how they should work in unison. We solved that challenge for our industry and we’re looking forward to a great exchange with center leadership. We will focus on the nine benchmarks themselves, and we’ll also go deeper and discuss how outside forces impact the numbers, how the benchmarks work together, and when the numbers lie.”

Please stop by booth 27S to receive your conference gift. We look forward to seeing you!

For more information on the conference and registration, click here. To learn more about ASC-specific revenue cycle benchmarks, click here to access Regent RCM’s video and webinar series, including instructions on how to calculate and measure what Orseno refers to as “the great lie detector,” the net collection rate.

To download your copy of Regent RCM’s white paper, Using ASC-Specific Benchmarks to Assess Revenue Cycle Healthclick here.

Mike Orseno VP Revenue Cycle

ASC Revenue Cycle Benchmark Video Series–Number Nine: Business Office Audit

With reimbursement rates for ambulatory surgery centers (ASCs) shrinking, it is now more important than ever to know that every dollar available is being collected. Revenue cycle firms across the country offer business office audits, but Regent RCM’s audit is unique: it examines reimbursement, implants, coding, staffing and process flow, and is offered free of charge.

Regent RCM Vice President Michael Orseno recently hosted a series of videos examining nine benchmarks he and his team utilize to determine the health of an ASC’s revenue cycle. The ninth of these industry specific benchmarks is the business office audit, and provides an inside glimpse into where your surgery center stands with reimbursements.

“We’ll take a percentage of claims and determine if you’re being reimbursed properly,” said Orseno.

Not only that, Regent RCM also conducts a full coding audit and ensures all the cases are coded and billed correctly.

Click here to watch the video and learn more about this meaningful tool and the other measurements a Regent RCM business office audit looks at besides reimbursement, such as correct coding, implant revenue, staffing and business office processes.

Regent RCM recently released a white paper describing in detail nine ASC-specific benchmarks to accurately and consistently assess the health of a surgery center’s revenue cycle. Download the white paper here.

 

ASC Revenue Cycle Benchmarks Defined

Regent RCM Webinar Addresses Optimal ASC Office Staffing

Why Regent RCM’s standard of 1.5 fulltime business office employees (FTEs) per 1,000 cases is ideal.

In the first of a three-part webinar series, Vice President Michael Orseno explained Regent RCM’s exclusive benchmark on optimal business office staffing models.

In addition to a business office manager, office staff includes receptionist(s), biller(s), collector(s) and coder(s), as well as personnel dedicated to insurance verification, patient financial counseling and scheduling.

The Regent RCM gold standard, developed after several years of collecting data from ASCs, is 1.5 FTEs per 1000 cases. Data from 2010 to 2014 showed that busier centers operated more efficiently in terms of staffing, while staff at less busy centers were underutilized.

When center administrators are struggling to determine if staffing is contributing to or working against a healthy revenue cycle, Orseno addressed three critical questions:

  1. Are appropriate staff in place to perform needed tasks?
  2. Are policies and procedures being implemented to promote workflow productivity?
  3. Is the center utilizing advanced technology that will drive efficient operations?

“Addressing inefficiencies that arise from answering these three questions is a fundamental first step to optimizing staffing,” said Orseno, who concluded the webinar by answering several listener-generated questions.

The most popular questions came from attendees requesting information on how and when to justify outsourcing revenue cycle management. Orseno advised taking a close look at business office functions and performing a business office audit aimed at identifying inefficiencies. If it is not possible to do this in-house, Orseno advised hiring an outside firm.

Click here to listen to the full webinar. Click here to learn more about the next two webinars and register here.