Mike Orseno VP Revenue Cycle

ASC Revenue Cycle Benchmark Video Series–Number Nine: Business Office Audit

With reimbursement rates for ambulatory surgery centers (ASCs) shrinking, it is now more important than ever to know that every dollar available is being collected. Revenue cycle firms across the country offer business office audits, but Regent RCM’s audit is unique: it examines reimbursement, implants, coding, staffing and process flow, and is offered free of charge.

Regent RCM Vice President Michael Orseno recently hosted a series of videos examining nine benchmarks he and his team utilize to determine the health of an ASC’s revenue cycle. The ninth of these industry specific benchmarks is the business office audit, and provides an inside glimpse into where your surgery center stands with reimbursements.

“We’ll take a percentage of claims and determine if you’re being reimbursed properly,” said Orseno.

Not only that, Regent RCM also conducts a full coding audit and ensures all the cases are coded and billed correctly.

Click here to watch the video and learn more about this meaningful tool and the other measurements a Regent RCM business office audit looks at besides reimbursement, such as correct coding, implant revenue, staffing and business office processes.

Regent RCM recently released a white paper describing in detail nine ASC-specific benchmarks to accurately and consistently assess the health of a surgery center’s revenue cycle. Download the white paper here.


asc billing and collections vp regent rcm

Regent Revenue Cycle Management Announces Executive Promotion

 Strengthening Leadership Team to Drive Next Phase of Growth and Success

Chicago, Ill. – Oct. 21, 2015 – Regent Revenue Cycle Management (Regent RCM), an independent division of Regent Surgical Health and a leading provider of innovative, cost-effective revenue cycle management services exclusively for Ambulatory Surgery Centers (ASC) in the U.S., announced today that Michael Orseno has been promoted to Vice President.

“We are fortunate to have a leader like Michael Orseno and believe he is uniquely qualified to position Regent RCM for future growth and success,” stated Tom Mallon, co-founder and Chief Executive Officer of Regent Surgical Health. “Michael shares our vision for excellence and he is credited with protecting Regent RCM’s dedicated service delivery model while proactively shaping Regent RCM to meet the needs of our growing customer base.”

“I’m proud to be in the company of such talented and experienced health care innovators and leaders,” stated Mr. Orseno. “With the recent announcement of our infrastructure expansion, there’s no doubt that this is an exciting time for Regent RCM. I am thrilled to be leading this dynamic team as we deliver transformational service and define protocols and best practices for the industry.”

Prior to joining Regent, Orseno served as Revenue Cycle Administrator for the Chicago Institute of Neurosurgery and Neuroresearch. He received a Master of Science Degree in Health Systems Management from Rush University Medical Center and a Bachelor of Arts Degree in Public Administration from Augustana College.

Regent RCM’s services optimize ASC workflow and processes, and generate analytics and real-time dashboards that are critical to assessing an ASC’s financial health. Regent RCM consistently outperforms industry benchmarks allowing ASC managers to focus on high-value activities.

About Regent Revenue Cycle Management

Regent Revenue Cycle Management (Regent RCM), an independent division of Regent Surgical Health, is a leading provider of quality, cost-effective revenue cycle management services exclusively for ambulatory surgery centers throughout the United States. Regent RCM harnesses Regent Surgical Health’s 15 years of ASC industry expertise, allowing Regent RCM to consistently outperform industry benchmarks. To learn more visit www.regentrcm.com or join the conversation via Twitter.